Advice
Nov 27, 2023
How we helped Construction company in Australia to automate their back-office with AI

Developing and Launching Enterprise Finance Automation for a Leading Australian Manufacturing and Distribution Group
NetSuite integration, OCR-driven AP, bank reconciliation, remittance workflows, vendor bills, payroll automation, and measurable FTE savings—built for ROI, control, and security.
Enterprise finance automation is rarely about “adding software.” It’s about removing friction from workflows that quietly drain capacity, create risk, and slow decisions: vendor bills, bank statements, reconciliations, remittances, and payroll cycles.
This project was delivered for a long-established Australian group operating nationally across manufacturing and distribution. The mandate was direct: build an automation layer on top of core finance operations, tightly integrated with NetSuite, and designed for enterprise expectations—auditability, security posture, reliability, and measurable ROI.
The enterprise problem: operational complexity shows up in finance
At enterprise scale, finance becomes the convergence point for everything the business does:
Thousands of vendor bills and supporting documents
Multiple bank accounts and bank statement formats
Remittances that must be consistent and traceable
Payroll cycles with strict timing and control requirements
Continuous reconciliation pressure (not only month-end)
Governance expectations: approvals, evidence, separation of duties
Even with a capable finance team, bottlenecks are predictable:
manual data entry from PDFs and email attachments
spreadsheet-based matching and exception tracking
slow exception resolution due to missing context or evidence
inconsistent approvals and limited audit trails
delays that impact cash planning and supplier relationships
The business didn’t need another “system.” It needed a workflow engine that turned these activities into a controlled, repeatable process.
What enterprise stakeholders needed (and why it shaped our design)
Finance leadership wanted:
faster cycle times and lower cost-to-serve
fewer errors and fewer surprises
measurable ROI expressed in FTE capacity returned to the business
IT and Security wanted:
least-privilege access and role separation
secure data handling and clear environment separation
monitoring, logging, and operational readiness
Audit and Compliance wanted:
traceable approvals and immutable logs
evidence retention and consistent control execution
clear change management and accountability
These requirements are why we built the platform as an enterprise product: secure by design, observable, and auditable by default.
What we built: an automation platform around the finance lifecycle
The solution was structured as modular components that could be rolled out safely and expanded over time.
1) NetSuite integration layer
NetSuite was the system of record, so automation had to integrate cleanly and reliably. We implemented a connector pattern for:
vendor and account structures
bill creation and updates
payment and remittance metadata
reconciliation status updates and reporting outputs
2) OCR component for document-driven workflows
A significant share of finance operations arrives as PDFs and email attachments. We built an OCR-driven intake pipeline that:
ingests documents (vendor bills, statements, remittances)
extracts key fields and validates them against business rules
routes exceptions to the right owner with original evidence attached
This reduced manual re-keying while preserving human review where needed.
3) Vendor bills automation
We automated the end-to-end vendor bill workflow:
capture → extract → validate → approve → create in ERP
duplicate checks, threshold rules, mandatory field enforcement
exception queues with ownership, SLA visibility, and resolution history
4) Bank statements ingestion and reconciliation engine
Bank reconciliation is where enterprises quietly lose capacity—especially across multiple accounts and entities.
We built:
bank statement ingestion and normalization across formats
matching logic for transactions vs. expected activity
exception handling for partial matches, missing references, and timing gaps
audit trails for every action, including approvals and adjustments
5) Remittance workflow automation
We implemented remittance automation that:
generates consistent remittance outputs
links payments to vendor bills and evidence
provides traceability for “what was paid, when, and why”
6) Payroll automation
Payroll is high-risk and time-sensitive. We automated critical workflow steps:
structured intake and validation
approval flows aligned to enterprise controls
reconciliation outputs for finance review
7) Automation components designed to drive FTE efficiency
Instead of positioning ROI as a vague “time saving,” we built the system to make capacity gains measurable:
standardized steps that can be counted and benchmarked
exception categories and resolution timing metrics
workflow throughput dashboards (volume handled per period)
reduction of rework loops through validation rules and evidence linking
This is how enterprises translate automation into a clear benefit: FTE capacity returned, not only “hours saved.”
Milestone timeline: how we delivered without disrupting operations
Phase 1 — Discovery and controls blueprint
We mapped the finance lifecycle end-to-end and formalized:
sources of truth and data ownership
approval requirements and role separation
exception categories and routing
evidence expectations for audits
Phase 2 — OCR + vendor bills (first measurable ROI)
We launched the OCR intake and vendor bills workflow first because it immediately reduced manual handling and improved consistency.
Phase 3 — Bank statements + reconciliation
Next came bank statement ingestion and reconciliation, designed for high volume and repeatability.
Phase 4 — Remittance automation
We standardized remittance workflows to reduce supplier friction and eliminate manual variation.
Phase 5 — Payroll automation
We extended the platform into payroll-related finance workflows with enterprise-grade controls.
Phase 6 — Ongoing expansion of automation components
We continued expanding automation across adjacent processes, focusing on measurable throughput and exception reduction.
The technology stack (enterprise-ready and maintainable)
TypeScript / JavaScript
React (frontend)
Node.js (backend)
AWS (cloud infrastructure and deployment patterns)
PostgreSQL (data layer)
LLM-assisted components where they materially reduced manual work
The emphasis wasn’t only the stack—it was the operating characteristics: reliability, auditability, and controlled evolution.
Security and operational readiness (what enterprises actually evaluate)
role-based access and least privilege
encryption in transit and at rest
audit logs for critical actions and approvals
monitoring and alerting for production reliability
environment separation and disciplined release processes
evidence retention aligned to audit needs
This reduced procurement friction and made the platform safe to scale across teams.
Outcomes that mattered: ROI, control, and confidence
We don’t publish generic “90% savings” claims. Success was measured in enterprise terms:
reduced manual entry and fewer spreadsheet dependencies
faster reconciliation cycles and fewer unresolved exceptions
improved traceability across bills, payments, remittances, and approvals
stronger consistency in payroll-related workflows
measurable FTE capacity returned via higher throughput and fewer rework loops
reduced operational risk and better confidence in finance outputs
For enterprise leaders, this is ROI: lower cost-to-run finance operations, faster cycles, fewer errors, and less audit friction—backed by measurable FTE impact.
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